2010-09-05 
Support Center » Knowledgebase » Order Inquiries/ Check Status » I don't recognize this transaction on my card statement
 I don't recognize this transaction on my card statement
Solution If your credit card statement is showing a transaction from "www.broadbandoffers.com/who" , you placed an order for a cable modem, in conjunction with an order of High Speed Internet service.

The modem is the piece of hardware that sits between your computer and the cable and is required to access the internet.

The modem is free (less shipping/handling and sales tax for Illinois and California customers) AFTER submitting for mail-in rebates.

To request the rebate, please follow the instructions in your order confirmation email.


Article Details
Article ID: 16
Created On: 2006-05-11 12:52 AM

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