2009-11-20 
Support Center » Knowledgebase » Order Inquiries/ Check Status
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 Articles
 Check Status of Order
 It appears my account was charged twice
 I don't recognize this transaction on my card statement
 I didn't find the answer to my question
 Can I cancel my cable modem order once it is purchased?
 Where do I find my cable modem order confirmation number and why do I need it?
 How do I order the cable modem if I initially declined the rebate offer?
 When will I receive my cable modem?
 Is the cable modem promotion valid for non-Cable TV subscribers?
 What should I do if I entered my information to search for High Speed Internet service and received an error message?
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